--- canonical: https://amplience.com/developers/docs/workforce/flows/review/ title: Running and reviewing flows description: Learn how to run and review Workforce Flows, view your flow library, track progress, approve outputs, and manage automated tasks within your content workflows. audience: Business User image: https://cdn.media.amplience.net/i/ampproduct/content-flows-library-with-enable-option?w=1200&h=630 image_width: 1200 image_height: 630 date_published: 2026-02-05 date_modified: 2026-05-19 --- # Running and reviewing flows Once a flow has been created, you can **run** it to automate a process. As a flow runs, you can monitor its progress, view the actions being executed, and **review** the outputs it produces. > **Info: Permissions for running flows** > Flows are stored with a hub, and to run them you will need the [Author](https://amplience.com/developers/docs/concepts/permissions/roles/#author) role or higher. More about [Workforce permissions](https://amplience.com/developers/docs/concepts/permissions/roles/#roles-and-workforce). ## Running flows To run a flow, launch it from your Flows library. ![Workforce with the Flows icon highlighted showing how to access Flows](https://cdn.media.amplience.net/i/ampproduct/content-flows-library-with-enable-option?w=1880&fmt=png 'Workforce with the Flows icon highlighted showing how to access Flows') Each flow is shown as a card with its name and description. The card also shows: - Whether the Flow can be run - this is controlled by Admin users, who [enable Flows](#enabling-flows-to-be-run) - How it runs (manually or automatically) - enabled Flows display a **Run** button on the card, that users can click to start the Flow. Learn more about [Triggers](https://amplience.com/developers/docs/workforce/flows/triggers/) Hover over a card to: - **Copy flow details:** Copies the flow label and ID to the clipboard (useful for developers using theGraphQL Management API) - **View runs:** Opens the Runs list filtered to that flow - **Duplicate flow:** Creates a copy of the flow in the current hub - **Edit flow:** Opens the flow in the editor - **Delete flow:** Prompts for confirmation, then deletes the flow and any associated runs and reviews As a flow runs, each action is shown in an action card so you can track progress. ![Workforce Flows with a flow run in progress](https://cdn.media.amplience.net/i/ampproduct/content-flows-run-in-progress?w=1880&fmt=png 'Workforce Flows with a flow run in progress') > **Note:** Running a flow is an asynchronous process that takes an indeterminate amount of time. ### Runs list All runs, whether in progress or completed, are shown in the **Runs** list. You can view more information about a run by clicking on it to show its [Run detail](#run-detail). **Note:** Run data is maintained for 90 days. ![Workforce Flows with runs listed in the Runs tab](https://cdn.media.amplience.net/i/ampproduct/content-flows-runs-list-1?w=1880&fmt=png 'Workforce Flows with runs listed in the Runs tab') ### Run detail The run detail shows which actions the flow has run and the order in which they were performed. For each action, you can see its name, status (in progress or complete), description and output. In the example below, the output of the Trim Image action is shown in a card. ![Workforce Flows with a run details window open](https://cdn.media.amplience.net/i/ampproduct/content-flows-runs-details-multiple-cards-2?w=1880&fmt=png 'Workforce Flows with a run details window open') ### Run statuses While running, a flow can have the following statuses: - **Queued** The run has been triggered, but is in a queue waiting to start - **In Progress** The run has started - **Paused** The run is waiting for a review task to be completed - **Complete** The run has finished. - **Aborted** - The run has been cancelled - **Expired** - The run timed out (reached the maximum duration of 90 days) - **Failed** - The run cannot continue due to an unrecoverable error, or too many repeated errors (too many retries) ## Viewing and managing reviews Flows let you include review checks wherever they're needed - so you can validate and approve, or reject results. A single flow can include multiple review stages, allowing you to check progress through the process. Reviews can be carried out during a flow run or accessed later from the Reviews list, allowing you to approve, reject, or update content before the flow continues or completes. > **Tip: Including reviews in your flows** > For ideas about how and when to include reviews in flows, visit our [Example flows](https://amplience.com/developers/docs/workforce/flows/examples/). ### Reviews list The **Reviews** list shows the review tasks for your hub - both pending reviews awaiting your attention and completed reviews you can refer back to. ![Workforce Flows showing the list of review tasks for the hub](https://cdn.media.amplience.net/i/ampproduct/flows-reviews-list-1?w=1880&fmt=png 'Workforce Flows showing the list of review tasks for the hub') From the Reviews list you can: - **Filter** by flow, assignee, status, or custom filters to narrow down the list - **Search** review tasks, for example by product id, to find specific reviews quickly - **Click any review** to open it in the review drawer, where you can approve, edit or reject the output ### Review statuses Content flow reviews have the following statuses: - **Pending** - review has not yet been completed - **Approved** - the review is approved - **Rejected** - the review is rejected - **Expired** - the deadline for the review has passed ### Filtering and searching reviews You can quickly find Workforce Flow review tasks using the filters and search. ![Workforce Flow reviews list with a search example](https://cdn.media.amplience.net/i/ampproduct/flows-reviews-search-example?w=1880&fmt=png 'Workforce Flow reviews list with a search example') #### Filtering reviews Filters for flow, assignee and status are available for all reviews. Additional filters can created for reviews by configuring custom attributes. When additional filters have been added a **More filters** button is displayed. See [Setting custom attributes](https://amplience.com/developers/docs/workforce/flows/action-reference/helper-actions/#set-custom-attributes). #### Searching reviews To find specific reviews - such as those including a particular product id - use the search bar. Search applies to the review label, run label and any custom attributes that have been configured. You can set custom attributes, that improve search capabilities for specific values, such as, product ids and SKUs. See [Setting custom attributes](https://amplience.com/developers/docs/workforce/flows/action-reference/helper-actions/#set-custom-attributes). > **Tip:** To search for multiple terms - separate them with a comma, or use a line break in the multi-search popup. When searching reviews, keep the following in mind: - Use whole words only - partial word searches are not supported - Phrase search is automatic - no need to wrap terms in double quotes - Special characters are treated as spaces - for example, `product-name` is searched as `product name`. If an exact match exists, it appears first in the results, followed by any phrase matches - Operators are not supported - wildcards and similar operators are not recognized ### Reviewing flow output For flows that include review actions, runs pause while human review is completed. The example below shows a flow with a **Human Review** action as the final step. The review pauses the flow from running, until the output is approved or rejected. ![Workforce Flows showing a flow paused waiting for human review](https://cdn.media.amplience.net/i/ampproduct/content-flows-pending-review-blog-with-flow-nav?w=1880&fmt=png 'Workforce Flows showing a flow paused waiting for human review') Clicking "Open review" opens the [review drawer](#review-drawer) showing the output that’s ready for review. #### Review drawer The review drawer is where you can approve, edit or reject flow output. You can open a review directly from a running flow, or at any time from the [Reviews list](#reviews-list). Once you've chosen whether to Approve or Reject, the flow will continue to the next action. ![Workforce Flows with the review drawer open ready to accept or reject content](https://cdn.media.amplience.net/i/ampproduct/content-flows-review-1?w=1880&fmt=png 'Workforce Flows with the review drawer open ready to accept or reject content') ## Enabling flows to be run Admin users control which Workforce Flows are allowed to run - giving them the flexibility to pause automations and prevent unintended runs. By default, flows are created as **Disabled**. In this state, they can only be run in **Test** mode by Admin users and are not available to non-admin users. To make a Flow available to other users, an Admin must set it to **Enabled**. This can be done from the Flows library or while building Flows. See [Building a flow in minutes](https://amplience.com/developers/docs/workforce/flows/getting-started/). ## Related pages [Get started in 5 minutes](https://amplience.com/developers/docs/workforce/flows/getting-started/) [Example flows](https://amplience.com/developers/docs/workforce/flows/examples/) [Webhook triggers](https://amplience.com/developers/docs/workforce/flows/webhook-triggers/) [Developing extensions](https://amplience.com/developers/docs/workforce/flows/developing-extensions/)